At Laura Lee Enterprises (Used Book Store) the customer comes first. We strive for 100% customer satisfaction. For this reason we offer a return policy as described below.
We generally ship within 1 to 3 business days of receiving payment for your order. Most items are shipped via the United States Postal Service, UPS or Fed Ex.
PLEASE NOTE: Canadian and International customers, you are solely responsible for any customs charges, duties, VAT or other taxes charged by your country.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight or total price of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Unopened and unused products can be returned within 30 days of the original purchase. If an item is found to be defective please contact Laura Lee Enterprises and let us know the nature of the defect. If the item is in fact found to be defective, Laura Lee Enterprises will offer a full refund or replacement item if available, in accordance with the customers preference as long as the item is returned to Laura Lee Enterprises within 30 days of the original purchase. There will be no returns on most used merchandise purchased from our store although there may be some exceptions.